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About Us



Cantik Bali Villas was founded with the philosophy to provide you the Ultimate Bali Holiday Experience. It is a website operated by the Online Booking Group, an Australian company (ABN: 78 137 698198), with offices in Sydney and Bali.

With over 30 years experience in the hospitality industry and over 15 years experience managing online accommodation websites, you will be assured that you are dealing with a reputable and reliable Team.

June 2016 has marked the 4th year Anniversary since the launch of the Cantik Bali Villas website. Launched in June 2012 with just 70 villas, today there are over 800 villas on Cantik Bali Villas all over Bali at any budget. Over the last 4 years, Cantik Bali Villas has assisted over 40,000 guests to enjoy the Ultimate Bali Villa holiday.

So why do Australians prefer to book their Bali Villas through Cantik Bali Villas?

First of all, we are an Australian company with an Australian ABN number. Sure, there are many websites renting out Bali Villas on the internet, but most of them do not have any legal entity or are companies registered in another country. What legal rights or means of compensation would you have if something was to go wrong? Cantik Bali Villas also has an office in Bali with local staff that are available for any assistance.

Secondly, since we are an Australian company, all our rates are quoted in AUD, including all the taxes and service charges in Bali. There are no hidden extras. We also do not charge any credit card fees. As our credit card processing happens in Australia, we charge your credit card in AUD. There are no nasty foreign currency charges/fees on your credit card statement.

Thirdly, our Bali office staff contract directly with the villa owners in Bali or their appointed representatives. This allows us to offer the best prices as there is no middle man. We are also the first to be offered any last minute or early bird specials from the owners. 


We are not just a booking site. We pride ourselves in providing you the Best Bali Experience:

100% SCAM FREE: We only deal with the true owners of the villas in Bali or their appointed management companies. We guarantee that all the villas on our website are "real" and do exist. We are so confident of this that we offer a "money back guarantee". 

• HIGH QUALITY VILLAS: All our villas have been inspected and undergone strict Quality Assurance by our local Bali staff to ensure that you have a relaxing and trouble-free experience on your holiday.

STANDARD INCLUSIONS: Many of our villas offer a welcome drink, cool towel and fruit basket on arrival, daily breakfast, housekeeping, butler service, overnight security and airport pick-up. Some villas will also come with your own private chef and your own private chauffeured car for 8 hours a day.     

ADDITIONAL SERVICES: If the above services are not included as standard inclusions, then our Sydney and Perth staff or local Bali staff would gladly organise them for you. Simply call us on 1300 85 95 65 (within Australia) or +612 9037 0378 from outside Australia.

LOCAL BALI STAFF ASSISTANCE: Our local staff in Bali would gladly organise additional services such as onsite massages, your own private chef, babysitting and anything else that you would require to make your holiday as pleasant as possible.

NO HIDDEN COSTS: We charge No Booking Fees and all the local Balinese Taxes are also included in all our rates. There are absolutely no hidden charges - All you pay is the price you see for the villas on our website.

SECURE: We are 100% secure using the highest level of SSL security on the market today

RELIABLE: We are an allied member of AFTA (Australian Federation of Travel Agents) and a member of PATA (Pacific and Asia Travel Association).

BEST PRICE GUARANTEE: We offer a "Best Price Guarantee". If you can find the same Villa with the same conditions and inclusions on any other competitor's website, then we will beat or match the price. This is our guarantee to you! * conditions apply.

CUSTOMER SERVICE: Our staff are available 8am - 6pm, 5 days a week should you need assistance.

We are here to make sure that you have the best holiday of your life!                                                               

Cantik Bali Villas is a website owned and operated by Online Booking Group. ABN: 78 137 698 198


Conditions of Best Price Guarantee:


1. Our Best Price Guarantee is only offered at the time of the booking and is not offered after you book and find a better rate on another online site.

2. The lower price is bookable online on another website and is still available when we check.

3. The lower price is for the same villa with same conditions:
o Exact same villa
o Same room type
o Same number of guests
o Same check-in and check-out dates
o Is inclusive of all local taxes and service charges in Bali
o Same cancellation policy
o Same inclusions as we offer with our rate - example breakfast, airport transfers, massages, chauffeur driver car, etc
o Advance booking rate, non-refundable rate etc

4. Our prices include all local taxes, no booking fees and no credit card fees. If the competitor's advertised rates are not inclusive of these fees and charges, then they will be added on when the final rates are compared.

We will be unable to provide Best Price Guarantee if:

1. After you have booked with us and you find another online website that runs a special promotion such as last minute deals, Flash deals, special discount promotion etc

2. If the lower rate is on a "Group Buying site", such as Groupon, Scoopon, Deals.com, etc

3. The rates are part of a package deal combined with airfares and/or other land transport

4. Or if you a get a better rate through or in combination with:
o Membership rates
o Corporate Discount rates
o Frequent stay rewards
o Loyalty points redemption
o Other 'reward' type programs or special promotions of the villa
o Any organization with rates intended for a specific group of individuals and are not meant for the general public

Why Book With Us?

CONVIENIENCE With over 300 villas on offer, we are an easy one stop shop for all your accommodation needs.

CHOICE We offer three star villas through to five – and even six – star possibilities.

NO FEES There are absolutely no reservation fees, no booking fees and no hidden extras. All local taxes are included in the price.

SPECIALS We bring you up to date specials that are available 365 days in advance which means that you can book in advance and ensure you get the best deal possible.

DIRECT ACCESS We have offices in Sydney & Bali. Give us a call with your enquiry and our experts will be happy to help.

PERSONAL TOUCH We don't anticipate any problems but we like to back up our service with representatives that are on site in Bali.

GUARANTEE We promise you the best negotiated prices at all times for all our villas.

USER FRIENDLY We guarantee an easy online experience. We've got it all covered. Villas are listed from least to most expensive so browsing is convenient and fun.

SECURE BOOKING You will never find yourself without the room you booked. We use the highest level of security with our GEOTRUST SSL certificate the most powerful SSL encryption commercially available today.

Our Team

DIPAK KUMAR

Managing Director
With over 25 years experience in the corporate world, having successfully managed a Sales division of a major Japanese company in Australia, Dipak joined the team at Cantik Bali Villas in 2012 as the Managing Director.

Dipak brings a vast management experience to Cantik Bali Villas ensuring that it becomes one of the leading online accommodation providers.

BEN BRISSET

Commercial/ Revenue Manager
Holiday enthusiast
Here are my top 10 favourite destinations (in no particular order)
• Perhentian Island (Malaysia) – Best diving/snorkelling…and the best seafood BBQ!
• Dubrovnik (Croatia) – Discover one of Europe’s most intriguing medieval cities
• New South Wales South Coast (Australia) – Unspoilt beaches and good place to see kangaroos in the wild
• Canggu (Indonesia) – Bali’s next big destination (amazing surf beaches, stunning rice field locations and more)
• New York City (USA) – I love midtown, downtown, uptown, Greenwich Village, Staten Island, Queens, Brooklyn, Tribeca, and so on...
• Amsterdam (Netherlands) – Best place to party at 10h30 at night in summer and the sun has not set yet
• Ville de Québec (Canada) – La plus belle ville en Amérique du Nord!
• Railay Beach (Thailand) – In the beautiful province of Krabi, Thailand’s best kept secret...SHHH
• Prague (Czech Republic) – Most popular European city…and there are so many reasons why!
• Mexico City (Mexico) – Fascinating city from history to some of the best food on earth

SHERIE SONDA

Reservations Manager - Sydney
Sherie has been in the travel industry for over 7 years, working for online travel websites and wholesalers.
Her main responsibility is communicating with our customers and recommending our best deals. Her favourite travel destinations are Bali & Maui

IMRAN JAMAL

General Manager – Indonesia, Bali Office
Imran has worked in the Tourism Industry in Bali since 1993. He has worked in several organizations including Hotel Contractor for FIT and GIT, Sales & Marketing Manager at several hotel chains including Accor Group Hotels, Sol Group Hotels, Patrajasa Group Hotels & Event Organizer for inbound travellers.

Travelling and meeting people is one of his passions and that’s why he loves working in the Travel Industry. He also enjoys spending time with his wife and daughter.

MAYA CHEIRINA

Account Coordinator - Bali Office
Maya has over 10 years in sales marketing & business development experiences, and has worked in many industries. Working in the travel industry is one of her passions and would like to grow with Cantik Bali Villas.

Naturally, she is an easy going person, loves to laugh & very helpful. Maya is crazy about photography, travelling & shopping!

LUH PUTU NOVIANA DARMAYANTI (NOVI)

Administration Staff - Bali Office
Novi joined the Online Booking Group in July 2012. She holds a Degree from The Warmadewa University, Faculty of English Correspondence. During her college years she worked as an internship in a local Travel Agency which provided her excellent background and experience of the Tourism Industry.

Naturally she loves traveling and loves to help others to travel as well!

KETUT

Villa Operations Manager - Bali

VISKA

Assistant Villa Operations Manager - Bali

WINDY

Reservations Manager - Bali

KRIS

Reservations Assistant - Bali

FAQs

Our website

HOW DO I CHECK AVAILABILITY?

When browsing our website, you will find the "BOOK NOW" button located next to each villa name if available for the requested dates, this means the villa is available with instant confirmation for at least 1 room. If the button is Grey with the words 'Unavailable' it means there is no availability for the requested dates.

WHAT DOES 'ON REQUEST' MEAN?

On Request means that this particular villa is not available for immediate confirmation online as the villa requires the availability to be checked by the villa prior to confirmation. Your booking details will be sent to the villa and confirmation will be sent within 24- 48 hours. If the villa is available your credit card will be automatically charged and you will be emailed a booking voucher.

I HAVE SUBMITTED A BOOKING – WHAT HAPPENS NOW?

An email voucher will be sent to the nominated email address with all the reservation details. Please print this voucher and take with you when checking into the hotel.

HOW CAN I AMEND/CANCEL MY BOOKING?

Should you wish to amend or cancel your existing booking please send the details to our email address with your booking number and one of our consultants will have a response for you between 24-48 hours.

ARE THERE AMENDMENT/CANCELLATION FEES?

Each villa has a different cancellation fee. These fees are shown on the last page before confirming your booking and also on the confirmation voucher that is emailed to you.

DO I HAVE TO SUBMIT MY CREDIT CARD DETAILS ONLINE?

We encourage all our users to submit their credit card information via our secure online credit card form. This makes it easier for us to process your booking requests quicker and more efficiently.

WHEN WILL MY CREDIT CARD BE CHARGED?

Your credit card is charged for the full amount immediately after you submit the credit card form, and the Confirmation Voucher is then sent to the email address
you specified.

I WAS SUBMITTING A BOOKING AND RECEIVED AN ERROR ON THE LAST STEP, HAS MY BOOKING CONFIRMED?

A message will show on the screen advising what the error means. The most common problems are incorrect credit details, insufficient funds or simply a time out error. If you are unsure of the error please give us a call.

HOW DOES THE 'BOOK 4 NIGHTS & PAY 3' PROMOTION GET CALCULATED ON THE WEBSITE?

The total amount shown for your stay does include the free night online.

Free nights are advertised & calculated as an average per night across the total duration of your stay.

For example:

Normal nightly rate $239.89 x 4 nights = $959.56
Book 4 nights & Pay 3 $239.89 x 3 nights = $719.67

Total Amount with free night $719.67 for 4 nights
($719.67 ÷ 4 = $179.91 per night)

YOUR ARRIVAL IN BALI

HOW DOES CHECK IN PROCEDURES WORK WITH VILLAS?

Some villas do have reception facilities just like hotels. All you'll need to do is present your email confirmation upon check in. Other villas are exclusive 1 villa properties and do not have a reception desk. At the time of booking please state your arrival time and your villa manager will greet you at the villa. Some villas may also include airport transfers. Please state your flights details in your booking online and a representative from the villa will await for you at the airport and you will be driven to the villa. If transfers are not included we can add them to your booking for a small fee.

VILLA SERVICES

I WOULD LIKE TO HAVE A PERSONAL CHEF AT MY VILLA, WHAT ARE THE COSTS INVOLVED?

Some villas offer private chefs that are included in the nightly rate. The only additional fees to pay are the groceries & beverages for each meal. If the chef is not included in the nightly rate we can arrange this for you once your booking is confirmed from as little as AUD$25 per day.

IS HOUSEKEEPING SERVICES AVAILABLE?

Yes, most villas will include daily housekeeping services. The maid's services will include normal hotel housekeeping duties.

CAN A POOL FENCE BE HIRED FOR THE SAFETY OF MY CHILDREN?

Yes, we can arrange a pool fence. The fee is approximately
AUD$30 per night.

CAN YOU ARRANGE SPA SERVICES IN THE VILLA?

Yes, we can organise spa services. Services start from as little
as AUD$12.