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Desperately needs a renovation. |
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TripAdvisor traveler rating: 2 of 5 stars
The common areas of the hotel are quite nice, the pool area etc. But the rooms are terrible! Very old with cracks everywhere, and also very small and cramped. Needs a make-over asap. The channels on... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear "Daviddenmark",
Thank you for connecting with us!
Warmest Greetings from Sheraton Bandara Hotel, Jakarta.
Thank you for taking your time to share your experience on your last visit... Read More
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they improved a lot |
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TripAdvisor traveler rating: 5 of 5 stars
half a year after my first visit I stayed again in this hotel. This time the room was much cleaner, also the bathroom, nothing smelly, nothing to complain about, nice anti-moskito net which I think... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear "Snokie",
Thank you for connecting with us!
Warmest Greetings from Sheraton Bandara Jakarta.
We do really appreciate your time spent to share on your experience during your last stay... Read More
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pleasant... |
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TripAdvisor traveler rating: 4 of 5 stars
Very berry good location for transit, pick up service, shuttle to airport, but I was a little bit disappointed with the service, which is a bit slow. Other than that i just wanna say Very good... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear "Narulita S",
Thank you for connecting with us.
We truly appreciate your time to share us about your experience while staying at Sheraton Bandara Jakarta.
Your valuable comments are... Read More
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my 24 hour experience |
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TripAdvisor traveler rating: 3 of 5 stars
Flew out to Jakarta on an important business trip and decided to stay near the airport since I will be working at the airport.
Exterior wise, everything looks nice, but my room was FAR. I didn't... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear "gdavid87",
Thank you for connecting with us!
Thank you for staying at Sheraton Bandara Hotel. Your feedback has reached us and we do appreciate the time you have taken to summarize your... Read More
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Home away from home |
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TripAdvisor traveler rating: 5 of 5 stars
Have stayed here for over a week and have had a great time.
Plus:
Location to airport
Airport shuttle
Nice Swimmingpool area
Bar next to swimmingpool
Friendly staff
Great Buffet restaurant... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear “Walker1969too”,
Thank you for taking your time to share your experience on your last stay through TripAdvisor, it is such a great and valuable information that can be very beneficial too for... Read More
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Transit Hotel |
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TripAdvisor traveler rating: 4 of 5 stars
Very good location for a transit hotel in Jakarta, hotel property is ok, a bit confusing for the airport pick up but the transfer from hotel to the airport is very good
Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear 'Albertusguntur',
Thank you for taking time out to give us the pad on the back for our team and Hotel. It is great to hear that you enjoyed your stay with us and found us suitable for your... Read More
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Bad guest management - great property layout! |
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TripAdvisor traveler rating: 3 of 5 stars
A bad experience in what was a great property! Surprised that the Bandara Sheraton does not lay serious emphasis on managing customer compliants - rather some staff seem to have a smirk when customers... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear 'GirishNair',
Thank you for your Tripadvisor comments.
We acknowledge your comments on our short comings in regards to guest service and attention. Firstly we appreciate you pointing out to our... Read More
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Great Staff |
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TripAdvisor traveler rating: 4 of 5 stars
The swimming pool area is awesome! all staff were very helpful, the restaurant is also very nice, only the cleanness of the room could be a little bit better. Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear 'Indra C'.
thank you very much for the great compliments to our Associates and the hotel facilities. Your comments were shown this morning to our team via our daily briefing presentration and it... Read More
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Airport Shearton but better than most |
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TripAdvisor traveler rating: 4 of 5 stars
Ok so this hotel is at the airport and for me that was its attraction. Its 10 mins from the airport and set in extensive grounds. I was meet by Andreas the GM and that was a nice touch. My room was... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear 'Mybrico',
Thank you for your kind words and opinions about Sheraton Bandara Hotel while staying with us.
Having been at at the hotel nearly a month now I do enjoy the hotel very much and... Read More
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Good Business Hotel |
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TripAdvisor traveler rating: 4 of 5 stars
I recently spent a week at the Sheraton Bandara and this was my second visit. As I was spending a week on business I had the choice of going into town, or staying closer to the airport but decided to... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Hello 'crakyl'
Thank you for taking the time out to advise us of your thoughts while staying with us here at Sheraton Bandara once again. It is always a pleasure to read stories of travelers,... Read More