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Good value all the same |
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TripAdvisor traveler rating: 4 of 5 stars
The service and cleanliness are great but the hotel is looking a bit jaded around the edges. Eating in the bar down stairs is good and the chef will do the odd request not on the menu.
Watch out... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear Guest,
My Name is Algamar Idris, the Executive Assistant Manager of Sheraton Media Hotel & Towers Jakarta.
Thank you for taking the time to provide us with the feedback about your stay with... Read More
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Nice Hotel but Below Expectations |
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TripAdvisor traveler rating: 3 of 5 stars
Stayed at the Sheraton Media for 2 nights in classic room. Great location near Mangga Dua shopping area & Jakarta International Expo. This is non smoking hotel so the air in the hotel environment was... Read More
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A little bit old but ok |
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TripAdvisor traveler rating: 3 of 5 stars
I made my booking through SPG because it was using 2500 points for 1 night. Then I wondered why it was so cheap so I went to tripadvisor. Out of 10, all comments were bad. Me and my friends regreted a... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear Guest,
My Name is Algamar Idris, Executive Assistant Manager of Sheraton Media Hotel & Towers Jakarta
Thank You for taking the time to provide us with the feedback about your stay with us.... Read More
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The not so good Sheraton Hotel |
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TripAdvisor traveler rating: 1 of 5 stars
This hotel location is north Jakarta. So if you have business in CBD, you would have to travel a long time to get where you are going especially with Jakarta's traffic.
The hotel is very old and... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear Guest,
My Name is Algamar Idris, Executive Assistant Manager of Sheraton Media Hotel & Towers Jakarta
Thank You for taking the time to provide us with the feedback about your stay with us.... Read More
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Cheap and Cheerful |
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TripAdvisor traveler rating: 3 of 5 stars
Stayed at the Sheraton as close to meetings and good value compared to Four Seasons. Hotel has no surrounding services (7-11, supermarket, chemist, tour guide company, local resturants etc) and not... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear Mr. Weston,
My Name is Algamar Idris, the Executive Assistant Manager of Sheraton Media Hotel & Towers Jakarta. Thank you for taking the time to provide us with the feedback about your stay... Read More
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Good location but needs upgrades |
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TripAdvisor traveler rating: 3 of 5 stars
I have stayed here several times over the past 15 years. Staff is very friendly and location for my work is very good. Only problem is they really need to upgrade the property. No changes that I can... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear Mr. John Kreick,
My Name is Algamar Idris, the Executive Assistant Manager of Sheraton Media Hotel & Towers Jakarta. Thank you for taking the time to provide us with the feedback about your... Read More
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Hotel defrauded credit card, and has no customer service |
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TripAdvisor traveler rating: 1 of 5 stars
I stayed at the Sheraton Jakarta as a SPG platinum member. My upgraded suite was decent, nonetheless the hotel was aged. I have to say it's a lovely place if you can use cash and points, or pay a rate... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear Mr. Ryan B,
My Name is Algamar Idris, the Executive Assistant Manager of Sheraton Media Hotel & Towers Jakarta.
Thank you for taking the time to provide us with the feedback about your... Read More
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I cancelled my booking after reading Tripadvisor |
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TripAdvisor traveler rating: 2 of 5 stars
Thank you trip advisor, i read the reviews and remembered i stayed at this hotel some years ago and it wasn't s good experience, the nightmare was the toilet broke (WC) when i sat on it and water went... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear Guest,
My Name is Algamar Idris, Executive Assistant Manager of Sheraton Media Hotel & Towers Jakarta.
We truly value your constructive comments, as we believe that they would help us to... Read More
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Another great stay |
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TripAdvisor traveler rating: 5 of 5 stars
Just back from spending 5 days here and after reading many negative reviews I have to say, in my opinion it is a great hotel with great staff and I look forward to my next visit. Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear Guest,
My Name is Algamar Idris, Executive Assistant Manager of Sheraton Media Hotel & Towers Jakarta.
Thank you for writing a review about your stay.
We appreciate you taking the time... Read More
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Felt unwanted and unwelcomed thrice |
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TripAdvisor traveler rating: 2 of 5 stars
Made 2 separate reservations with SPG Starpoint for 3 nights stay. Upon check in front office could not find reservation despite given print out of the bookings. After a lot of hassle and excuse given... Read More
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Owner response |
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TripAdvisor traveler rating: 0 of 5 stars
Dear Guest,
My Name is Algamar Idris, the Executive Assistant Manager of Sheraton Media Hotel & Towers Jakarta.
Thank you for taking the time to provide us with the feedback about your stay with... Read More